199wim Privacy Policy — Your Data, Kept Safe

199wim values its users' privacy and treats personal data protection as a core responsibility — not just a legal obligation. This policy was written to be transparent, clear, and genuinely useful. You should be able to understand what happens with your information without needing a lawyer by your side.

The 199wim platform offers online casino, Sports Betting, slots, Live Casino, crash games, and jackpots to Brazilian users aged 18 and over. To deliver these services safely, with quality and legal compliance, 199wim needs to collect and process certain personal information — always within the limits established by Brazil's Lei Geral de Proteção de Dados (LGPD).

This policy applies to all registered 199wim users, website visitors, and anyone who interacts with the platform's services, regardless of the device used — Android phone, iPhone, tablet, or computer.

For the purposes of the LGPD, the personal data controller collected on this platform is 199wim, the operator of the Sports Betting and online casino platform accessible at 199wim.best.

199wim is a digital entertainment platform focused on the Brazilian market, offering online casino services (slots, live casino, crash games, roulette, blackjack, baccarat, jackpots) and Sports Betting (football — Brasileirão Série A, Copa do Brasil, Libertadores —, MMA/UFC, volleyball, NBB basketball, e-sports, and other sports).

To exercise your LGPD rights or for any privacy and data protection inquiries, please contact us at suporte@199wim.best or via the live chat available 24 hours a day on the platform.

199wim collects different categories of personal data depending on the type of interaction you have with the platform:

Registration data (provided by you):

• Full name
• CPF (Cadastro de Pessoa Física)
• Date of birth
• Email address
• Mobile phone number
• Full residential address

Identity verification data (KYC):

• Copy of a government-issued ID (RG or CNH, front and back)
• Proof of address
• Photo or selfie for identity confirmation (when requested)
• Proof of payment method used (where applicable)

Financial and transaction data:

• Information on deposits made via Pix, credit/debit card, boleto bancário, PicPay, or Mercado Pago
• Withdrawal history and requested amounts
• Pix keys used (CPF, email, phone number, or random key)
• Banking details for payment processing (where applicable)

Platform usage and behavioral data:

• Betting and gaming history
• Account balance and transaction history
• Session duration and access patterns
• Responsible gambling settings defined by the user

Technical data (collected automatically):

• IP address
• Browser type and version
• Device operating system
• Unique device identifiers
• Cookie and similar technology data (see section 7)

199wim uses your personal data exclusively for the purposes described below. Each purpose is tied to a specific legal basis under the LGPD (detailed in Section 5):

199wim does not use your personal data for third-party targeted advertising, for profiling purposes unrelated to the platform, or for any activity beyond those listed above.

All personal data processing carried out by 199wim has a legal basis under the LGPD (Law No. 13,709/2018). The main legal bases used are:

• Contract performance (Art. 7, V): Processing necessary to fulfill the service agreement entered into when you register with 199wim — including account creation, bet processing, Pix payments, and balance management.
• Legal or regulatory obligation (Art. 7, II): Processing required to comply with legal obligations, including anti-money laundering regulations (Law No. 9,613/1998), counter-terrorism financing rules, and identity verification (KYC) requirements.
• Legitimate interest (Art. 7, IX): Processing necessary for 199wim's legitimate purposes, such as fraud prevention, platform improvement, and system security, provided these do not override your fundamental rights and freedoms.
• Consent (Art. 7, I): For optional purposes, such as sending marketing communications and promotions by email or SMS. You may withdraw this consent at any time through your account settings or by contacting support.
• Credit protection (Art. 7, X): Checks required to assess financial risks related to withdrawals and high-value transactions.

If you would like to know the specific legal basis applicable to any data processing carried out by 199wim, simply reach out to our support team via chat or at suporte@199wim.best.

199wim does not sell your personal data to any company or individual. Information is shared exclusively in the following situations:

Operational partners (LGPD operators):

• Payment processors: To process deposits and withdrawals via Pix, credit/debit card, boleto bancário, PicPay, and Mercado Pago. Only the data strictly required for the transaction is shared.
• Game providers: Companies such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Spribe receive only anonymous or pseudonymized identifiers to operate the games, with no access to your full name or CPF.
• Identity verification services (KYC): Specialized document verification partners, acting as data processors under a confidentiality agreement with 199wim.
• Anti-fraud analysis services: Automated systems that analyze behavioral patterns to detect and prevent fraudulent activity.
• Cloud infrastructure and hosting: Server providers that store data under strict security and confidentiality agreements.

Public authorities: 199wim may share data with Brazilian governmental, judicial, or regulatory authorities when required by law, court order, or determination by the National Data Protection Authority (ANPD). In such cases, 199wim shares only the minimum information necessary to fulfill the legal demand.

All of 199wim's operational partners are contractually required to protect your data to standards equal to or higher than those adopted by 199wim, and to use it solely for the agreed purposes.

199wim uses cookies and similar technologies to enhance your experience on the platform, ensure the technical functionality of its services, and analyze usage patterns on an aggregated basis.

Types of cookies used:

• Essential cookies: Required for the platform's basic operation — authentication, game session management, and language preference settings. They cannot be disabled without compromising services.
• Functional cookies: They remember your usage preferences, such as display settings and recently accessed games, improving your experience without affecting functionality.
• Analytical cookies: These collect aggregated, anonymized data on how users interact with the platform — which sections are visited most, average session length, and traffic sources. Used to improve 199wim. They do not identify you individually.
• Security cookies: They help detect suspicious behavior, prevent fraud, and protect against unauthorized access.

You can manage your cookie preferences through your browser's settings panel. Disabling essential cookies may affect the functionality of certain parts of the platform, including the login process and game sessions.

199wim does not use third-party advertising cookies or share cookie data with external ad networks.

199wim retains your personal data for as long as necessary to fulfill the purposes described in this policy. Retention periods vary depending on the type of data and the applicable legal requirement:

• Registration and KYC data: Retained for as long as the account remains active and for up to 5 years after account closure, as required by anti-money laundering regulations.
• Financial and transaction data: Retained for up to 10 years after the transaction is completed, as required by Brazilian tax law.
• Betting data and gaming history: Retained for up to 5 years for audit, dispute resolution, and regulatory compliance purposes.
• Access logs and technical data: Retained for up to 6 months, pursuant to the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).
• Support communications: Kept for up to 2 years for quality control purposes and resolution of any disputes.

Once the applicable retention periods have expired, data is securely and irreversibly deleted or anonymized so that it can no longer be linked to any identifiable individual.

If you request account closure, 199wim will begin deleting data that does not need to be retained for legal compliance within 30 calendar days of the request.

199wim applies strict technical and organizational measures to protect your personal data against unauthorized access, alteration, improper disclosure, loss, or destruction. The main security measures in place include:

• 256-bit SSL/TLS encryption: All communication between your device and 199wim's servers is encrypted. This includes login, Pix deposits, withdrawals, and any personal data transmission.
• Secure storage: Data is stored on servers with restricted access controls, continuous monitoring, and regular backups in encrypted environments.
• Internal access controls: Only employees with a specific operational need are granted access to user data, and all access is logged — tracking who accessed what and when.
• Two-factor authentication (2FA): Available to all users as an additional layer of account protection.
• 24/7 anti-fraud monitoring: Automated systems and a dedicated team monitor suspicious patterns in real time to detect intrusion attempts or account misuse.
• Regular security updates: 199wim's systems undergo periodic audits and updates to address vulnerabilities and maintain the highest protection standards.

In the event of a security incident that may affect your data, 199wim will notify affected users and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes set by the LGPD — generally within 2 business days of confirming the incident.

The LGPD grants you a set of rights over your personal data processed by 199wim. See what they are and how to exercise them:

199wim services are intended exclusively for individuals aged 18 and over. 199wim does not knowingly collect personal data from anyone under 18.

If you are under 18, do not use the platform or provide any personal data to 199wim. Should 199wim discover that data from a minor was inadvertently collected, that information will be permanently deleted, the account will be closed, and the relevant authorities will be notified where required under Brazilian child protection law.

If you are a parent or legal guardian and suspect your child has used the platform, please contact our support team immediately via chat or at suporte@199wim.best. 199wim acts swiftly in such cases.

To operate an online casino platform with world-class providers — such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Spribe — 199wim may occasionally need to share technical data with companies based outside Brazil. These transfers are carried out in compliance with the LGPD, specifically:

• Transferred data is limited to the minimum necessary for game operation — typically pseudonymized identifiers, without full name or CPF
• All international partners operate under agreements that require data protection standards equivalent to or higher than those of the LGPD
• Where applicable, 199wim uses ANPD-approved transfer mechanisms, such as standard contractual clauses
• 199wim gives preference to providers based in countries with data protection laws equivalent to the LGPD whenever such an option is available

199wim does not internationally transfer complete financial data (such as credit card numbers or Pix keys containing full personal details) — this type of data is processed locally by Brazilian financial partners regulated by the Banco Central do Brasil.

199wim may update this Privacy Policy periodically to reflect changes in its services, Brazilian legislation (including ANPD regulations), or its internal data protection practices.

When significant changes are made:

• The update date shown at the top of this page will be changed
• The document version number will be incremented
• Material changes will be communicated by email to users with an active 199wim account, at least 7 days' notice before taking effect
• For minor changes that do not affect user rights, notification may be made solely by updating this page

Continued use of the platform after changes are published constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account as described in the 199wim Terms and Conditions.

We recommend reviewing this policy periodically to stay informed about how 199wim protects your data.

For any questions, requests, or complaints regarding how 199wim handles your personal data, you can reach us through the following channels:

• Live chat: Available 24 hours a day, 7 days a week, directly on the platform. It's the fastest channel for urgent matters.
• Email: suporte@199wim.best — we respond within 2 business days for general inquiries and within 15 business days for formal LGPD rights requests.

199wim has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices and serving as the point of contact with the ANPD. To reach the DPO directly on data protection and LGPD rights matters, please use the email privacidade@199wim.best.

If you contact us to exercise an LGPD right, please have your registered CPF on hand and be ready to confirm your identity — this step is necessary to protect you against requests made by third parties on your behalf.